Privacy Policy — 7BetBD

1 Introduction

7BetBD (7betbd com) takes your privacy seriously. This Privacy Policy explains what information we collect when you browse our website, create an account, or use any of our services — and how that information is used.

This Privacy Policy applies to all 7BetBD services — including the website, mobile app, and customer service channels. By using our platform, you agree to the terms of this policy. If you disagree with any part of it, please refrain from using our services.

2 What Information We Collect

7betbd com collects only the information needed to deliver the best service to you and to meet our legal obligations. We collect two types of data: information you provide directly, and information collected automatically.

3 How Your Information Is Used

7BetBD uses collected information solely for the purposes listed below. Your data will never be used for any other purpose without your consent.

• Account Management: Your information is used to ensure secure registration, login, and account protection.
• Transaction Processing: This information is used to successfully process deposits, withdrawals, and bonus payments.
• KYC Verification: 7betbd com uses your information to verify your identity and age as part of its legal compliance obligations.
• Support Services: Our customer service team may access your account information to properly address your complaints or queries.
• Fraud Prevention: Data is analyzed to detect unusual activity and maintain platform security.
• Service Improvement: Usage patterns are reviewed to improve the gaming experience.
• Promotional Communications: With your consent, we may send you SMS or email notifications about special offers and bonuses.

4 Data Sharing & Disclosure

7BetBD never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Processors: To process deposits and withdrawals, the necessary financial information is shared with payment partners such as bKash, Nagad, or Rocket.
• Legal Authorities: Information may be disclosed to government agencies or courts in response to lawful requests under Bangladeshi law.
• Technology Service Providers: Limited data may be shared with trusted technology partners for hosting, security, and analytics services. All partners are required to comply with our privacy policy.
• Fraud Investigation: Information may be shared with industry-level fraud prevention organisations where necessary.

5 Cookies & Tracking Technologies

7betbd com uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

We use three types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Collects anonymous statistics to help us understand which pages are visited most. No personal data is collected.
• Preference Cookies: Used to remember your language and display settings.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

6 Data Protection Measures

7BetBD protects your data using industry-leading security technology. Our security infrastructure is regularly audited by independent third-party security experts.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): Enable 2FA on your account for an extra layer of security.
• Data Masking: Sensitive information (such as payment numbers) is partially masked from staff.
• Regular Security Audits: External security audits are conducted every three months.
• Limited Staff Access: Only authorized personnel have access to your information.

7 Your Rights Regarding Your Data

As a user of 7betbd com, you have the following rights over your own data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information in certain circumstances. However, some data may need to be retained for a specified period due to legal obligations.
• Right to Restrict Processing: You may restrict the use of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw consent-based data processing, such as promotional communications, at any time.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

8 Data Retention Period

7BetBD retains your information only for as long as necessary — while your account is active and for as long as required to meet our legal obligations.

• Active account data: retained for as long as the account remains active.
• Transaction records: a minimum of 5 years, in accordance with Bangladeshi financial regulations.
• Closed account data: up to 7 years from the date of closure.
• Marketing consent data: retained until consent is withdrawn.

Once the retention period expires, your information will be securely and permanently deleted or anonymised so that you can no longer be identified.

9 Protection of Minors' Data

7betbd com's services are strictly for users aged 18 and above. We never knowingly collect information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

10 Policy Updates

7BetBD may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through an in-platform notification. The date of the latest update is always shown at the top of the page.

Continued use of 7betbd com after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Privacy Contact

For any questions, concerns, or requests regarding this Privacy Policy, contact us directly. Our dedicated privacy team will get back to you as soon as possible.

Our support team is available 24/7, seven days a week. Privacy-related requests are typically responded to within 24 hours.